WARRANTY & SUPPORT

At EVAH (Expert Virtual Assistant Hub), we are committed to delivering exceptional services and products to our clients. We understand that your satisfaction is of utmost importance, and we stand behind our work with confidence.
 

Satisfaction Guarantee
 

We ensure your complete satisfaction before finalizing any project for all our virtual assistant services. We only consider the project complete when you are content with the results. Your satisfaction is the key to long-term collaboration, and we work tirelessly to provide you with services that align with your desired value.
 

Support and Maintenance
 

EVAH recognizes that a business's online presence is an investment. Just like any investment, it should yield returns. We consider ourselves your partner in this journey, offering support plans as needed for projects requiring ongoing maintenance. You can discuss maintenance plans with one of our EVAH Solutions Engineers or an Account Manager by contacting us via phone or email.
 

Warranty Period
 

EVAH offers a 30-day warranty from the date of sign-off or publication to the web for all programming and design-related items. If, within this period, you find that your website or graphics need revisions to match the agreed-upon specifications, contact us, and we will prioritize your request.
 

Beyond the Warranty Period
 

If you encounter any issues or changes beyond the initial 30-day warranty period, please don't hesitate to contact us. We value your satisfaction and will review each case individually to find a suitable solution.
 

Regular Maintenance
 

We strongly recommend keeping your website up to date with current coding standards. Over time, code can become deprecated, and platforms like WordPress require routine updates to maintain security standards. Individual plug-ins and custom coding may also need updates to ensure your website functions smoothly. Neglecting regular maintenance can lead to issues. If your website malfunctions due to outdated components, it may result in billable web updates, for which you would be responsible.
 

We are committed to providing high-quality virtual assistant services and support at EVAH. Your satisfaction is our priority, and we are here to assist you in maintaining and improving your online presence.